Tuesday, August 29, 2006

How to Change Somebody's Mind

How to Change Somebody's Mind

Believe me, it's not easy! And sometimes, it doesn't work at all.

But while researching my book on how to produce more memorable writing, I stumbled upon these "mind changing" ideas from multiple sources.

Remember, I'm a writer, not a psychologist. So the methods shown here come mostly from writers and speakers who've successfully altered perceptions through presentations and persuasive reports.

1. Wear the other person's shoes - Ask questions to find out why someone holds a completely different view from yours.

2. Ask that person to amplify his/her position - Are your opponent's views based on actual data, or on disputed or second-hand information that might be challenged?

3. If that person's views are based on data, is the source of that data credible?

4. What common positions do you hold? Politicians can often win a hostile audience by first discussing values everyone shares. If we can agree on common goals, perhaps readers/listeners will follow us when we lead them down new pathways.

5. Can some position be compromised? In negotiations, I often give away a small point in order to show willingness to arrive at an agreement.

6. Point out your side's best points. Remember the fence-painting episode from "Tom Sawyer"? Tom makes his task seem so appealing his friends offer him all sorts of prizes if he'll let them participate.

7. Speaking of "good points" - Sometimes negotiation can become a "listing" contest. Can you reinforce your position by listing a number of positive things about your proposal? Example: "Ten reasons you should vote for Proposition A."

Rix Quinn offers lots of writing and persuasive ideas in his book "Words That Stick." It's available from your local bookstore, or "Words That Stick"



Learn other ways to resolve conflict

Thursday, August 24, 2006

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Negotiate Successfully

As an effective negotiator you should always try to keep an open mind; the end result of the negotiation might be just as good even if it looks a little different from what you had in mind.

If there are lots of issues at stake, keep the whole set of issues in mind so that you can give way a little here to gain a little there. Try these ideas so you will have a successful negotiation.

Don't go in aggressively or in an adversarial frame of mind:

1. Use friendly language and gestures.

2. Be prepared to chat about non-relevant subjects before getting down to business.

3. Arrange seating at angles or around the corner of a table rather than directly face-to-face.

Before you enter the room be sure you have got the most up to date position so you can negotiate with the latest facts and figures at your fingertips.

Negotiations can break down over the smallest misunderstanding; so if there is any doubt over a statement or quoted fact make sure you query and get it clarified immediately.

To avoid your reactions 'giving away' your feelings try taking notes. The appearance of you concentrating on your notes will cover up anything you don't want to disclose non-verbally.

Be prepared to call for a 'comfort break' or 'breather' if you feel yourself sagging or uncomfortable or the room temperature is wrong. The concentration levels can easily suffer if you keep going without a break. This can also be a useful strategy when you feel that an item is becoming deadlocked.

If any item proves to be a sticking point, seek agreement to come back to it later. In the light of further discussion and agreement on other points, it may be more easily resolved later.

Watch out for small issues being blown up into 'deal-breakers' or sudden concessions which usually precede the attempt to 'roll' you through the really important issue.

Negotiation is something we all do every day. Mostly the outcomes are not earth-shattering but when the negotiation is important follow this advice to reach the best outcome for all parties.

More from Negotiation Tips

Welcome to Let's Negotiate

Negotiation is both a skill and an art and some would even say it is a science. I don't know about that but we all negotiate every day in some way or another.

Whether you simply want to agree who's driving to the party, or want to approach your boss for a raise in your salary; maybe debt negotiation has entered your life.

This site is dedicated to bringing you the best negotiation tips and advice so take a good look around - you are sure to find some negotiation tips that fit your situation. Experts in the field of negotiation have drawn up robust strategies for you to apply.

When you next need to enter a negotiation, check your strategy here first. It just may make all the difference!